Metro Toyota

This month marks the one-year anniversary of Metro Toyota's online chat system. Have a question about a new or pre-owned vehicle? Want to ask question's about your vehicle's service history or make an appointment? Now you can, from your computer or smartphone!

In addition to chatting directly with our Client Care Center staff, we also keep a history of your previous chat sessions to save you time, in addition to being able to share pages on our site that specifically address your needs. The next time you visit our site, just click the "Chat" box at the…

Congratulations to Carolyn Hope, the winner of our Gas Grill Giveaway for May! Stay tuned for more promotions & prizes in the coming months at MetroToyota.com and Facebook.com/Metro Toyota.

"10 Stars go to Robert Sapondri, from the minute I walked in to the time I picked up my car. GREAT JOB!" (Dave G.)

"A year ago we were hit in our Venza by a woman who ran a stop sign, at 55 mph. The Venza was a safe car, as we walked away from the accident! Metro was very efficient in getting our new Venza! Thank you Chad Higgins!" (Debbie C.)

"We had the greatest buying experience at Metro with Craig Mochko. He was laid back and no-pressure, but also informative and genuine. WAY better than other places we visited. We also LOVE our certified used Toyota Matrix. It's a driving dream!" (Courtney H.)

"Overall great experience. I have been a loyal customer since 1996." (Kristine F.)

If you have not purchased a vehicle lately, you should know that how plates and titles work has completely changed. In this issue, we'll address this topic as it applies to leases.

In the "good old days", lease plates expired on the lessee's birthday. Today, they expire on a date selected by the lending institution. For Metro Toyota clients, that typically means October 20th (if the lending institution is Toyota Finance) or December 20 (if the lending institution is U.S. Bank). Check your vehicle's registration to determine which date applies to you.

Another change: Lending institutions used to send out paper Powers of Attorney and reminders to the lessee. This is no longer the case. Powers of Attorney are handled electronically now, and no reminders are sent. This is important because - aside from a possible ticket for expired plates - at press time, the state charges a $20 fine if you do not purchase new plates or tags before the old ones expire, on top of the cost of the plates or tags themselves.

Should you have any questions about license plates or titles, please contact Metro Toyota's Title Clerk: Linda Johnson P: 216-267-7000 extension 138 E: lindaj@metrotoyota.com She will be glad to help!