Customer Testimonials
My husband and I have been customers of Metro Toyota since the mid 70s both for purchases and service, in spite of living within walking distance of another Toyota dealership. We have always had good experiences with Metro's sales staff and service department. In particular, we highly recommend Jim Greenfield. He has assisted us on several car purchases and always meets and exceeds our expectations.
Superb, Outstanding..... Very Knowledgeable. The Understand what the phrase "The Customer Is Always Right" means.
Had a great experience buying a used toyota rav4. Everyone was very friendly and helpful.
Sam is the best he will work with you and will get you the lowest interest rate
Metro Toyota is the best dealership around. I had went to several dealerships in the area and Metro was the by far the best. Sam Dakdouk was fantastic to work with. He was extremely helpful without being to pushy listened to my needs and what I was looking for. Took the time to put together a few options for me without trying to steer me one way or another. Turned out the did not have the vehicle I really wanted in their inventory but Sam told me he would try to find one at another dealership. He stuck to his ...
The people there was helpful. They helped me find the car I want and got me a good price on it.
Sam and Barry were extremely helpful and able to get us in a pre-owned vehicle that fit our price range and it is the nicest pre-owned vehicle we have ever owned. Great group of people!
Best dealership I bought a car a car from my entire life and I'm kind of old no pressure on the sales and everything they said they would do they did I will use you guys from now on
We’ve purchased 4 cars from sam and we would only recommend him to everyone.
Sam and the team at Metro Toyota were great to work with. I bought multiple cars from Sam and as always, he was knowledgeable and helpful. The entire process from start to finish went smoothly, and this is why I continue to return to Metro Toyota.
Great service from the moment we walked in. We felt they were open and fair throughout the purchase process.
They had a wide selection of autos, Knowledgeable and friendly staff. Not high pressure sales
Helpful, courteous. They took care of my needs in a timely manner. Explained terms thoroughly
Ramona was so awesome and understanding to my situation, I am so grateful to the whole team
Another pleasant experience purchasing a car at Metro Toyota. Extreme satisfied with how Sam handled the sale & delivery of the car. I have recommended him to a friend who is looking to lease another Toyota. Dawn always the professional.
Awesome dealer experience. We traveled 2.5 hours to metro and it was worth it for sure. Chad the sales manager was great to deal with over the phone and after the deal was made he assigned us ken, a salesman through the rest of the process. He was also great to deal with and knowledgeable about the vehicle completely. Totally different experience than any other dealer I've ever dealt with. These guys are there for the customer for sure. And we can't forget Ryan in finance. Awesome young man who knows the business well and how to treat a ...
Excellent. He was so helpful. I purchased my Toyota in 2014! And was pleased. That is why I returned.
Just purchased a new Toyota from Metro Toyota. Very happy with the dealership and salesman Terry Baker. Highly recommend.
We found Sam and the Team to be friendly and helpful in the acquisition of our vehicle. Sam was very knowledgeable and respondsive to all of our queries during the set of our vehicle. We were very appreciative that Sam was able to fulfill our requirement for a vehicle during this difficult delivery period. We are very satisfied with our new Rav4 Limited.
Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also.
Blane Kurzmann was my salesman and I can’t say enough about how happy I am with him, he helped me with everything though the steps, from finding the right one, test driving, purchase, transfer stuff between old and new car, setting up the radio-phone. Then contacted me the next day to see if I needed any other assistance to learn my new car. He is such a gentleman and definitely would refer him!!
Efficient service, knowledgeable staff, transparent transactions, and a welcoming atmosphere make this dealership a top choice.
After suffering a total loss on my previous vehicle, Blane Kurzmann made the experience of purchasing a replacement as painless as possible. Got me in a car and was able to work within my budget as well. Great salesman and even better customer service. I will continue to do business with Blane, the Denooyers, and Metro Toyota for all of my future needs.
They were helpful, informative, and just great overall! I would highly recommend Terry and Dawn!
Went in one weekend to look for at the stock without initially planning on buying a new car, ended up leaving with a great car for years to come!
Terry was wonderful to deal with. I sent my brother there and he said it was super smooth and pleasant, so I marked 5 stars for Dawn, too. I was very happy with how seamless it was.
Blane was the nicest and most knowledgeable salesman I’ve ever had…. He really made my wife’s buying stress so much more enjoyable and manageable. He spent valuable time to reassure her of a large lasting purchase. I would not hesitate to recommend Blane!
My experience was exceptional. I felt like family on my first day there. I even got to meet the owner Barry. I would highly recommend this business.
The people were friendly. Starting with the person who answered my very first phone call. My salesman Ken was amazing and overall I would highly recommend this company.
Best dealership in Ohio I’ll never buy and car anywhere else! Love it there
I was lucky enough to get a 2023 GR Corolla from Metro! They were more than fair on the price even with demand being high due to Toyota only manufacturing 1500 units. Showroom was very clean and inviting. The delivery area was indoors and set up so I could view the vehicle and get a walkthrough with ease. Awesome group to work with! Jeremy and the crew will take care of you.
Sam was very professional. The staff members were courteous and efficient. I definitely recommend Sam and Metro Toyota for your auto buying needs.
ask for Connor Moss
I've always loved Metro Toyota! Everyone is very pleasant and very knowledgeable about the vehicles, warranties, etc.
They were very helpful and nice. I was able to purchase my car and do the paperwork quick and easy.
Thanks, everything was excellent. Very professional sales staff. I am enjoying my new truck very much!
Excellent service department.
Great customer service if I ever need another vehicle I will visit Metro Toyota for a great selection
Metro Toyota is the BEST dealership hands down. Everyone there makes miracles happen. I send my friends and family to Metro Toyota.
It was amazing working with metro toyota and Ramona was great at keeping us in the loop on our new car. If you are looking for a smooth car buying experience you need to go see Ramona at Metro Toyota.
Great experience with Sam. He was very patient with us as we worked to find the right vehicle for our family and changed our minds several times through the process. Ultimately we believe we made the right decision. We’re very pleased with our experience and wouldn’t hesitate to buy from Sam and Metro Toyota again.
Friendly sales people. Helpful staff. Knowledgeable product specialists. I have and will continue to recommend this dealership. I'm thankful to be able to purchase another car from here.
“English” Mike was awesome! Very easy to work with him. He made the whole process seamless.
Always a good experience working with Terry. Even though this was only our second Toyota purchase in over 12 years (which says something about the quality) we have sent multiple friends to Terry and everyone calls him their friend. Nobody better!!
I wish I needed another car because Terry made this process easy and enjoyable. Very laid back and knowledgeable. Beyond helpful and professional. The best of the best. Thanks Terry!!
Sam did a great job explaining the vehicle. He took his time and answered all my questions
Bought my 3rd vehicle from them recently. No pressure sales and I have always been happy with the services department as well. I highly recommend this business. Thank you Terry, Bob, and Kurtis for the good experience once again.
Awesome customer service and quick. No complaints about anything.
I bought two cars in the last year at metro and will keep on going back
The staff at Metro Toyota was so helpful, courteous and kind, from the first interaction on through after the sale went through. Ramona P was there answering all of my question in a timely fashion. My truck purchasing experience could not have been any better than this!
I had an amazing experience at this dealership! I live 2.5 hrs away so we did a great deal, very quickly, over the phone with Chad Higgins, Manager. He was so respectable to what we had to say and the price we presented. We got a wonderful price and we put our reserve money down. Our 4runner was in transit so we had a great experience with Ken Konopka, our product Specialists, he helped us with any info we needed and kept us up to date on where our 4runner was in the delivery phase. The 4runner was delivered 2 weeks early, ...
Our new truck purchase went very smoothly. Thank you Sam for being patient and helpful in the process.
The dealership and its employees are amazing and friendly. It was my best experience purchasing a vehicle.
Excellent service! Provided by Connor moss.
A very nice people , Thanks for your help! Brendon is the best manager , and helped me to get , what I was looking for
I would 100% do business with Metro and the team again. I value my time the most and the process and people catered to that.
Great customer service and a positive first time experience!
Absolutely happy with the wonderful service from Metro Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction quickly and get us back on our way. Even filled the tank with gas.
Terry was straight forward, honest, and helpful. Very happy with my experience at this dealer and with Terry.
It is always a pleasure to work with everyone at Metro Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years.
Thanks Sam, you provided us a great experience and made everything more than easy and simple. He was very patient in explaining every spots in the car.
Sam did a great job at handling my experience at Metro. He was professional, understanding and assisted at helping me feel at ease during and after making a deal for my car. Chris Lombardo helped doing everything he could to make this sale happen. It is appreciated.
Ken and Metro provided excellent service. They kept me updated on the progress of when the car would be available and provided fast and efficient service when my wife and I came in to purchase the Highlander. I am very happy with everything associated with this purchase.
Ken was awesome, very friendly and knowledgeable. Will definitely recommend to family and friend. Very pleased
Very happy with the car and the experience we had with everyone involved. I would definitely come back
Ken was just great to work with, very very pleasant. We will definitely be back!
Our experience was a positive one. Terry and Dan were helpful, knowledgeable, with no pressure to make a sale. Our experience at Metro was vastly different than what we had experienced at other dealerships. We would definitely buy from Metro again and we would recommend Metro to friends and family.
My 3rd Car from Metro Toyota. Jim, and Tony are great to work with. FYI. I miss the giant inflatables on the roof!
Ken has been very helpful with purchasing my new used Toyota. He took time to review the instrument panel since it has more electronics than my previous vehicle. Ken made follow-up calls to check on how I was doing. Thank you for the good experience.
Ken was very pleasant and knowledgeable to work with. He made this the least grueling car purchase I've ever had to do. Ryan in finance was equally pleasant and explained the paperwork well.
Smooth and wonderful dealings, and everything is clear in terms of prices ، I will bring my friends
Sam Ibrahim was a great help. he went through all the options with me and kept me update until I got my car. I was so hapy with my experience. Thank you so much.
I went into Metro Toyota not really expecting to make a purchase. However, they had exactly what I was looking for and were incredibly quick with putting together a deal at a price that was well within my budget. Thank you Metro Toyota you got my business from now on. Much better than that other Toyota dealership in Medina. They never even called me back when I wanted to make an appointment. I’m glad they didn’t now!
Great service and friendly people, I went in and was able to leave the same day with the car I wanted.
Tony and Jim have taken great care of me over the years. Thanks you guys!
Nice and friendly people. I would recommend the dealer ship to other people for a vehicle
Friendly staff, and welcoming place. Such an awesome 1st time experience buying a car!! Thank you Connor, and Zeb! We love our new Toyota.
Very easy to work with. Sam in sales and Ryan in finance were both friendly and experienced.
Anastasia was great to work with. Her knowledge and experience was just what I wanted while buying my new Camry.
Great to work with, and made the purchasing experience easy. I really appreciate how quickly the financing was setup and made my transaction swift.
Best car I ever drove, let alone owned! Love the car and the great dealership!
Fantastic dealer. They are not pushy and price their cars fair. No nitrogen in tires or special paint add ons. They can get pretty busy so I reccomend making an appointment.
I found every single person I dealt with at the dealership courteous, honest, and helpful. I highly recommend this dealership!!
Excellent very nice not pushy just quick easy service. Great guys to work with and very easy to test drive whatever cars I needed
Terry and Dawn made my car buying experience better than the other dealerships I visited. Terry was very knowledgeable and friendly.I would definitely return in the future.
My husband and I have always been pleased with the friendly service and also the product(s), which is why we have been returning year after year for over 20 years.
Anastasia gave us lots of information about different vehicles, so we were able to make a better decision for our needs. They didn't force us to buy vehicle protection packages, such as paint protector coting and nitrogen gas in tires. Most importantly they do not add price adjustment to MSRP price. Also, they gave us the full price by Kelley Blue book for my trade in vehicle. We are very satisfied with the customer service, and definitely will go back in the future.
Very professional and a very friendly atmosphere. I would not go to any other dealership and they treat you like family.
The guys at metro were so helpful and easy to work with! I went to a different Toyota dealer the day prior to try and buy out my lease and was given the run around because I didn’t want to purchase a new vehicle. The guys at metro helped me right away and got the whole process done for me in 2 hours
Connor Moss was extremely helpful with getting our Highlander purchased and on the road!
Professional, helpful, listens, caring, explains the paperwork, friendly, clean environment, very welcoming, teamwork, gives directions to around the area
Excellent Customer Service! Willing to explain all the steps necessary to complete the sale. Ben was a huge help showing us the vehicle options!
They treated me well an seem to what I wanted in a car an got me the best deal possible
Great dealership with great people. Sam Dakdouk was great to deal with. Also a big thank you to Chad Higgins for picking me up in the morning to go pick up my new car.
Metro was great, the whole team was very patient with us as this was our first car and we were new and inexperienced. Connor (our sales associate) was extremely helpful. He walked us through everything, and we couldn't have asked for better service. Everyone was extremely friendly, and they did their best to tailor our experience to our needs. They asked what we wanted and never tried to upsell us. Thank you guys all so much!
Sam was great to work with, very knowledgeable and helpful! Easy purchase from start to finish!
Don't know a Jeremy.... Metro Toyota is fabulous. A company that makes you feel like family and not feel bad about spending money.
I was looking for a new Grand Highlander and Metro Toyota found one for me, exactly what I was looking for, and at a fair price. I read online about dealerships charging above sticker because initial inventory is not high yet. This was not the case at Metro. Sam kept me updated about the status of my car’s arrival and made sure I was happy with the process. When I had an issue with the key fob weeks after buying my car, he was responsive and made sure I got my issue resolved. I couldn’t be happier with ...