The staff is courteous and helpful. Ken explained the car very well and took the time so I understood everything.
Dealer (Ken )so nice! I will recommend to my friend to come here. Nice shop experience!👍👍👍
The staff was super helpful and friendly. I have purchased from metro before and will continue to go back to them in the future.
Always show curtesy helpful and let you know exactly what needs to be done. Estimates of cost and time to fix it are accurate.
Great service and nice service personnel. Very helpful.love the coffee and treats. Love the car wash too
The experience at the dealership was great with courteous, friendly and efficient people! Super fast easy and helpful.
Taken care of asap, no issues as usual. Service folks take good care of us.
the owner barry and sales rep tony were very kind and helped every step of the way to ensure i was taken care of
Ken and the team at Metro Toyota were great to work with! This is my third Toyota that I have purchased from Metro Toyota! I Highly recommended them!
The experience at the dealership was great with courteous, friendly and efficient people! The customer has been the centerpiece of the transaction which I like because we pretty much knew what we wanted. Tony Overman was great and takes the time to make sure we were educated with the plethora of features the 2023 Sienna has to offer. Ryan and Bob were true to their math and transactions which made it easier. Jackie has been very helpful at the beginning when we started to look at cars about 9 months ago. Good and honest people -- would highly recommend them if you ...
We appreciate the help Ken gave us as we looked for a used vehicle. He was very friendly, efficient, and took the time to familiarize us with the car before we left with our purchase.
Ken did a great job helping me to lease a car. He is extremely knowledgeable and explained the many features of the car. And he is very pleasant, kind and friendly.
Polite and courteous. Willing to help with all my questions and concerns went above and beyond
It was easy to make an appointment. My appointment at the garage was on time.
Very friendly and efficient. Will definitely be back! The service rep was very thorough and explained everything to my satisfaction.
Ken has helped me twice already in the past 2years with my Vehicles. He has treated my wife and I well going above and beyond to make sure we are 100% satisfied with what we want/need. No pressure just awesome customer service.
Found and got my dream car!!! Very professional dealership. Amazed by the time we spent on the contract. Usually it takes hours and hours. But this time it was very smooth handling. So happy that we chose Metro Toyota!
Took a very long time to get the vehicle I put a down payment on. The salesman/Ken and Dawn in financing were awesome. They need a better system in place for cars that are on back order. I feel like there’s no order and cars were sold as the dealership chose.
I was not expecting to purchase a vehicle today. Exceeded my expectations and actually impressed with how fast I was able to get everything processed.
Love Metro! We were treated like family! Excellent service! Love my new car. Perfect. Thank you!!!
Good service. Very pleased. Thank you very much. Keep up the good work. The work was done as promised.
John McNamara is the tech worked on my car and is the best technician in the city. He always takes the time to let me know what is going on with my car and always reassures me of the work that is being done. This is why that I, my wife, son , daughter and daughter-in-law, all Toyota owners will only take are cars to Metro. My son lives in Pittsburgh and will sometimes for minor maintenance will take his to the Toyota dealer there. Metro Toyota is the only place I take my car for repairs.
Easy indoor drive in area for service check in. Service advisors team friendly. Texted me when my car was ready. Quick, easy, efficient, love it when a plan works.
Very professional. Greet you with a smile and are very accommodating. The work is always done in a timely manner. Service is excellant.
Excellent service Know your Toyota better than anyone else. Recognize loyal customers And treat you such, I highly recommend them!
The brook park metro Toyota it’s always clean and the employees always respectful and great service
Always great service here! They are incredibly friendly and always call with the information needed/gaining confirmation before doing any work is done. It was a little hard to schedule this time of year, but once we got in, everything was great!
I have been going here for years. I like their service advisors and the car keeps running. 200,000 here we come!
Friendly greeting upon arrival. Completed repair in short period of time. Facilities were clean and sales people left me alone.
They were able to assist me even as a walk in I had a day off and without question welcomed me for the service I needed
I had a very pleasant experience with Sam. He was very knowledgable and made the buying process super easy.
Bought several vehicles for the family from Ken over the years, once again, he was amazing and so was our finance guy Ryan. They made our car buying experience simple, easy and very efficient. Excellent service! Thank you guys!
Very helpful and wonderful! Sam and Chad took the time and helped me and were extremely thorough
Pleasant Workers Efficient Up front In and out reasonable time Clean & Courtesy Will recommend to others
Looks like the same employees all the time. Means something must be working in there
very good service and the employees were well treated and lasted what they said an hour
The employees are very polite. Quick and efficient work. Fast service. I went to another Toyota dealership and was treated poorly and made me untrusting of dealerships. I will go back if I ever need help with my Toyota to Metro Toyota. You are the best.
I've never had a car regularly serviced by a dealership. I've had my car serviced 3 times since I purchased it for regular maintenance. The service department is friendly and professional. They take the time to answer any questions I may have. And the prices are competitive with outside services.
I have never had an issue with any work that I have had done to my car. Keep it up.
Pleasure to work with! Aaron has sold us several cars in the family! Love Metro Toyota!
my experience at Metro Toyota was very pleasant. I was treated with friendly and fast service I recommend Metro Toyota to everyone I know Thank you to the people at Metro Toyota
First, I was able to speak to someone and not have to navigate working with a machine Everyone is personable professional. ,and I don't have to wait 30 minutes for service
Very professional and didn’t take too long for service I will use them again next time
They are always helpful and return my car in a great condition as quickly as possible
The service was good. The only issue I had was that I told them 3 times I had the parts to my mirror in the trunk. When she said she had to order another part I reminded her again. Luckily I had the part and it worked.
Defective oil filter spilled oil all over my driveway. Was not given anything to remove oil from driveway.service called and resolved the issue
Service is always timely, excellent and friendly. Bring all of our Toyotas to Metro and have for years
Good service. Everybody was polite and I liked that my car was washed my car wash after the service
The staff is always friendly, courteous. And speedy. We always schedule our appointment and r waited on as soon as we pull into the garage.
Metro doesn't jerk you around or play games like other dealers. Everywhere else is charging over MSRP right now. Not Metro. They have friendly staff who go above and beyond. The owners are present and happy to help with any concerns. This is a family business, not a corporation where the owners collect their paycheck and jet back to whatever tropical resort they live at. I've bought 2 cars from Metro now (2016 and 2022) and the experience was consistent. I live out of state but don't ever see myself buying from anywhere else in the future.
Excellent service from Michael F. In used cars! Very friendly and honest. Process went super fast!
Metro Toyota and Robert were extremely accommodating, fair, and made the transaction seamless. I’ll purchase my next Toyota from them.
Metro Toyota treats every customer like family. They could easily raise prices and be on par with others in the area but they believe in a better business model of keeping prices as low as they can. My husband bought a Corolla from Metro in 2016 and had such an excellent experience that when we decided to upgrade we knew Metro would take care of us. Even though we live in Tennessee now, we didn't consider any other dealer but Metro. When we came recently to purchase a 2023 Camry we got to meet one of the owners who told us ...
Nice service the only thing is that the mechanic who worked on my car left old parts in my passengers side . Thanks
Metro Toyota Service is very professional. I trust them to do the work that my 4Runner needs and nothing it doesn’t.
The people were very nice and answer the question I had very nice place to buy a car
Scott in your service department is always friendly and professional. Employees like Scott keep clients like myself coming back to the dealership for service and future vehicle purchases.
Second to none . I can see why their customers send their friends . Very friendly people to work with.
Fast, efficient, friendly, and knowledgeable service. I would definitely go back and recommend Metro Toyota to my friends and family.
First time buying a vehicle from Metro Toyota, their sales team are all very knowledgeable and professional. Unlike other dealerships i have done business with, Metro Toyota understood what I was looking for and what my price range was. Not once did they try to detour me from that by trying to sell me something else I had no interest in. So far their customer service is one of the best I have personally seen.
Jeremy was wonderful, everyone is so friendly and kind. I feel like part of the family up there.
Always thorough and answer any questions that I may have. The service people are the best.
Very friendly and accommodating staff. Clean and organized service environment. Fast and honest service. Great.
Mike was very helpful and got us in and out with no issues. And they had the car detailed and ready to go as soon as we were done with all of the paperwork.
Metro Toyota is very thorough in there work. The technicians look over the car, making sure everything is done, done correctly and accurately, along with recommending what needs to be done right now and in the future to keep my car going and in great shape. I always have the car serviced at Metro Toyota and will continue to do so as long as I have the car.
Metro it were I take all my truck and they give me the best service and Freindly feeling I would go to no other dealership for my trucks thank you
We've been Metro customers for many years and always get excellent service! Thanks to Dan Schneider for taking good care of us!
Good quick service. I will be returning from now on for my oil changes and any other repairs or maintenance or parts needed.
Thankyou for getting me my new car I Love it. Hope i can visit you guys soon😀
Fast and easy experience. Great People and a clean environment for everyone. Highly recommended for a new vehicle or service.
My service was excellent I am a customer for life because they treat me wonderful
You guys are amazing!!!! I love the service I get there!!!! Thank you for everything!!!!!!!
Everyone we dealt with here from start to finish was amazing. They were helpful and kind. Special thanks to Bob for crayons and paper to entertain our little one while we handle the paperwork!
Outstanding customer service and vehicle service . From initial greeting to service explanation to notifications of progress of service
I appreciated the call from Metro to schedule my appointment. On day of service everyone was on their “A” game. Good service and helpful customer service representatives.
From the first internet search to signing the paperwork, everyone at Metro Toyota has been amazing! Thank you for my Lunar Rock Rav4!
They doing a great job and good on advertising the wait time is not too long
Brandon was great to deal with. We were not as thrilled finance manager. Thought to much pressure to purchase extended warranties, which we did not do.
Great working with Gary and the Metro Toyota Team. Always making sure you are taken care of.
Great service. Like always they do an excellent job and on time definitely .Like always they do a excellent job and on time definitely will go back to metro
Wonderful service center. Only place I go for all of my Toyota needs. They are respectful and timely. I’ve worked with them for over 3 years they have always treated me like family. Thank you.
The employees were very helpful and personable. The location was accessible, easy to get to.
I had a long but great experience. I put down my deposit in April for the this car and Tony did a great job of keeping me updated, offering me the chance to come see cars as they came in while mine was being built, offering a test drive of a floor model, and giving me timeline expectations. The car market this year was certainly frustrating but I was happy with how it was all handled and ultimately led me to my purchase.
Was helpful and courteous during my time at the dealer. Quick to respond to emails.
My experience could not have been better! Mike Ferrett was friendly, efficient, and knowledgeable. I’d absolutely recommend Metro Toyota.
It was very nice to see an almost all female staff to greet me. But every one there was very helpful and friendly..
Very friendly and efficient. Always willing to answer questions and concerns. This is ourc5th car purchased from Metro Toyota
I made my appointment online. I dropped my car off for maintenance and repairs. I ran some errands. While I was out they called and said my car was ready. When I was done with my errands, I went back to the dealership. My car was waiting inside. They pulled it up to the service desk. I drove out. Real convenient.
Taking my car into Domenic and his Metro group was the best choice I’ve made in a while. He was thorough and explained everything in detail. I left knowing exactly what was needed and also felt that they did not price gouge me. I even crossed paths with John who actually completed the job and he was pleasant and advised of everything in detail. Overall I will be coming back to Metro just to have the same customer service and professionalism.
Very easy to set up an appointment. They work around your schedule which is awesome. Never had a issue.
I went and bought a truck, and by the time all the paperwork was signed and done. Metro Toyota had shined and buffed the tires window's and body of the vehicle. Fresh oil change was included. I'm very happy with everything and everyone involved.
I did this already but I keep getting texts to do it again The service was fine, all work completed in a timely manner
Good service good good good good good good good good good good good good good.
Chris L, Dawn, Romana, and Tony were awesome! Would definitely recommend Metro Toyota for your next vehicle purchase!
Great communication and excellent service. This is the 4th car we’ve purchased from them. Will be back!
The entire process was seamless and convenient. Cap and Dawn were fantastic to work with and I would refer Metro Toyota to all of those around me.
Your dealership has always been great. This is the third car we’ve leased.Ken Konopka has always been friendly and informative.Our son has purchased a car from Ken. We will continue to recommend family and friends.
Updated: Service manager called me back and was very sincere and I appreciated his effort pulling it all together so quickly. They do have the parts in and he has been in touch to schedule next week.
used them to purchase a new vehicle! smooth experience, professional staff
I've ordered parts from Metro using the Toyota site twice and it has been a pleasant experience, they're actually a bit cheaper than ones located in my state. Purchasing through the Toyota site is a pretty simple and convenient process rather than calling in, especially when you have several parts to order. Free shipping over $75 for most items (they will cover up to $200 worth of shipping) was also available at the time of this posting, so can't beat that.