Great customer service. The experience was smooth and hassle free. Both Andrew and the finance guy listened too what we wanted and was not pushy.
very pleasing experience. Ken Konopka was very attentive to yours needs,knowledgeable about the Toyota product line.both ken and Chris Lombardo were straight forward and transparent throughout negotiation. he made the whole process seamlessly
very good people were very nice dealer place very clean did not have to wait to long they were write on time no waiting very good polite very good love my Toyota runs very very good and nice lov it tom husband
Metro is a classy dealership with great cars and great service. Sam was my salesman. He went above and beyond regular service. I greatly appreciate his effort and the way he made me feel like I was a prioritized customer.
Everyone at the Dealership is friendly, the place is clean, I encountered great service, I like that I can get a free car wash there.
Came to metro toyota thanks to my friend who refered me and and after looking at a few cars . im taking home the thery that i wanted thanks to superedgar10.
Anastasia was very knowledgeable, professional and friendly. She took the time to make sure I understood what I needed to know about my car. Would definitely return to Metro Toyota in the future and buy another car.
Mike Ferrett was our salesman. Very knowledgeable and professional. We would definitely go to this dealership again in the future . Financial part went smoothly too
Había escuchado de súper edgar en metro Toyota y le compré un Camry a mi hija y fue un buen servicio y bien amable
Very efficient on service and customer care. Will continue to return in the future for all my service work. Great dealership to work with as usual.
Very friendly at all areas of the dealership.The service people were on my car before I could turn the key off. No waiting there.
Good dealership, but the sales person Sam is the reason we buy thank you Sam , I will continue dealing with Sam , see you soon for another car
Jim Greenfield is the consummate professional. I know that I can trust him, which is the most important factor in choosing the place to purchase a car.
My experience with Metro Toyota was a good one. The staff was friendly and made the car buying process easy. I’m looking forward to enjoying my new Camry!
The staff at Metro Toyota on brookpark rd are all very friendly, honest, helpful, and informative. They helped me complete my purchase quickly and we’ll within the budget that I needed.
We’ve known Terry Jelleson for quite a few years. Terry is thorough and goes the extra mile to satisfy the customer. We are extremely pleased with our new vehicles. We are loyal Toyota drivers and love each vehicle we have obtained through Toyota.
This experience with Metro was my first and could t have been any better based on the talent, knowledge and effort of my salesman Terry Jelleson. Thanks to all involved to make this transaction terrific, I just love my new truck.
If you are looking for a used car I recommend Gary Capper at Metro Toyota. Gary is very easy to get along with. He is knowledgeable on the vehicles on the Used Car lot. He can also answer any question you may have.
Amazing customer service! The representatives were courteous and very professional. They were very attentive to my needs and had the exact car I needed/wanted!
They are very helpful and polite when I go there, I'm thinking that where all of my cars will come from
Service was good as always but I asked that my battery’s be checked you reported to me that all was good. A few days later I had to call AAA because my car would not start…discovered battery was shot. Needless to say I was not happy with you folks. AAA replaced battery cost me $151.00
Very clean, very friendly staff. My only complaint is not enough time spent showing us the features of our new sienna. We found out So many things later.
Ken was a pleasure to work with. I absolutely loved working with him and was amazed that he took the time to show me the ins and outs of my new car, no one has ever done that for me before. He has called a few times since to check and see how I'm enjoying my new ride. Everyone that my husband and I worked with was great!
Very well organized, staff is always friendly, and maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me
Quick to get my car done, clean dealership, nice people and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service.
Service is fast and courteous. Waiting area is comfortable. I was disappointed to have to pay for a repair on my car that has less than 50k miles on it
Excellent efficient Easy to make an appointment. Very accommodating and friendly on phone. Got there early but they were ok with that . Listened to my problems. When I left I felt confident that my car was safe.
Very thorough and professional. Maggie explained everything that needed to be done and her knowledge of her job was very evident. She was able to answer all my concerns and questions. She was friendly and understanding
So far so good, I always leave satisfied. The staff is very friendly and very helpful. Just had picked up p my vehicle and noticed a little chip in my windshield. My salesman got me in in a few days with no problem.
Great people great car all employees were very professional not much more to be said see you guys at the 5000 mile mark keep up the great work
The service was very great they help me Persian my first car , Thank you to Yarida for helping me purchased my first vehicle they did a great job they try really hard on today got the car that I want it so I really appreciate them for helping me thank you Mike
Great service. Quality repairs. Comfortable waiting room. Reasonable prices. Fast and efficient. I definitely recommend them. I always go to them for my services usually.
Great service and professionalism in answering any questions and being thorough in giving a detailed report on all areas of the 2012 vehicle Toyota Highlander
Cap was very attentive,Easy to talk to and answers all our questions. All the cars on the lot looked very clean and so did the showroom. Would recommend this car lot to others
I’ve bought my last two cars from Metro and will continue to purchase vehicles from them! Great service and excellent salesmen will keep me coming back.
This is our 4th vehicle from Metro Toyota. Their customer service is top notch; you feel like part of a family. Robert is so knowledgeable and we love working with him.
Very clean dealership. Everyone was very kind. Our only complaint is not enough time was given to us while showing the features of the vehicle. Not sure we know all the small details. Still trying to set up out navigation.
I love the new Toyota Corolla! Mr. Jelleson helped me order this car before it was manufactured. When it was delivered, he patiently explained the new technology to me and I felt confident driving the beautiful car. The entire process was simple, easy, and cost effective for an excellent vehicle.
Mike ferret and Metro are top notch..Mike is one of the best salesmen I've meet..super nice..no pressure..and answered all my questions even the dumb ones...
I purchased a vehicle here back in 2011 & hadn't been back in several years but the service is still top notch. The wait time was very minimal.
They always do a excellent job. And charge a very fair price. I'm use to dealerships being way overpriced and the wait time is usually longer.
Good experience overall. Great deal on car. The staff were polite. Sam is a nice guy. I would more than likely go back again in the future.
My wife and I got the Toyota 4runner we wanted all thanks to Chris. He made everything very easy during this difficult time to buy cars.
Good job on 5k checkup- in and out quickly - very satisfied Done done done done done done done done done done done done done done
Great salesman thank you for all your help I couldn't have done it without you I love my brand new car have a 👍 day!
Working with Brandon has been a pleasure. He’s genuine and professional and made buying my first car a great experience. He’s the guy to work with a Metro Toyota!
Una compañera de trabajo me avia recomendado a Edgar y tambien lo vi en l página de biricuas en Facebook así que vine a llevarmo auto para mi esposa
Great Dealership, friendly staff, worked hard to find a vehicle for me. Which was not and easy task considering the current market of limited inventory.
Very amazing at her job! She was very sweet and explained everything so well! Romana actually wants to give you the best deal! I appreciate all her help getting me into my new car!
I was welcomed by Scott when I arrived I explain to him what I needed he told me to have a seat in about one hour he was exactly right it came in in about 50 minutes. Great job car was even washed
This dealership has excellent quality and service. I have been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly.
Ramona was extremely professional and courteous and made the entire process painless. She was very knowledgeable of the vehicle that I purchased and performed a wonderful demonstration of the car’s features.
Employees were friendly and quick to help. When I wanted to look at a 4Runner they did not have any 2021's on the lot but one of the salesmen offered to let me look at his while I test drove a used 2019 on the lot. It made me much more comfortable putting the deposit down on mine while it was on the way to the dealership.
Top quality professional service on a regular basis. Scheduling is easy. Rentals are available should I need one. The facility is clean and orderly. Work is typically completed ahead of schedule.
Have been taking my Prius for service ever since purchasing it new from Metro in 2008. Could not be any happier with the service of my vehicle. The agents that I have dealt with are very friendly and knowledgeable about the repairs made to my vehicle. They were extremely helpful if a repair proved to be difficult and were very accommodating to my needs. Big smiles.
Friendly, nice, Clean and helpful. Requested coupon and employee was very nice and looked for applicable coupons without hesitation. This is very helpful when on a fixed income. Would like to see a military discounts.
We just purchased our third vehicle from Metro Toyota and couldn't be happier. Always a great experience Tony Overman...we love the Metro family.
looked at car online and came in to look at it and met with Anastasia to test drive. From that point on she made the buying process very easy.
Could not be happier with the customer service received from Anastasia. She came highly recommended to me and I could not be happier with the referral. I love my car and now all I have to do is figure out how all of this technology works.
It was a pleasure for me to do bussiness with the Toyota dealer tremendous coffee but the services is extraordinary super awesome they are really kind and servicial
Great experience. Came back a second time. Traded in our 2019 Tacoma for a brand new one. If you’re looking to buy a new car, ask for Sam, tell him I sent you.
Metro Toyota was courteous and professional I received quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with a pleasant attitude There was one thing I did not agree with my alarm wasn’t working I would have to bring it back back and pay Another troubleshooting fee I didn’t agree with that it
Everyone was so nice. Easy drop off of my car. Was given a loaner and all went well. When I picked up my car they had everything in order and I was on my way quickly!
Best dealership, from sales, to financing to service. Professional and clean . Highly recommend this dealership - Friendly and efficient service every time we have been there.
Great service at Metro. Been working with Scott for 20 years. Always making sure concerns are heard, questions are answered, and my car is returned in perfect shape. Always nice to visit with my sales friends when in for service. They treat you like family. Thank you Scott, Barry, Capper and Chad.
It was the best experience I had buying a amazing car. Ramona Plumlee helped me pick a car and told me every detail about the car she was honest and gave me the best prices on the cars.Bob Albright made the paper work super easy and helped me with every step I had great and honest people. I had a great time and love my new car
Great service every time! The service technicians are always friendly and helpful! Great waiting area if you need to wait for your car it has plugs and TVs
Mike was a pleasure to work with! A true expert. Made the sale process quick and easy for me! I was an out-of-state buyer, so Mike took pictures for me and got the car ready.
Very easy to drop off vehicle. Work was done quickly. Took 15 minutes for my car to be brought up though once I arrived to pick up. All in all I was very pleased.
Very easy to work with. I called the night before to be sure car was still available. They had it clean and a hold sticker on it so it would not sell before i got there. Gave me a fair deal on my trade in. Id come from Pgh again to buy here.
Very friendly, "comfortable" dealership. NO high-pressure selling on floor or in finance office. Personable employees. Thorough and efficient. Quick, streamlined process. Refreshing - especially compared to other showrooms. Positive transaction. Will definitely recommend to everyone!
Fair and upfront with pricing and information. No BS, which is what I wanted when it came to negotiations. Called me when my truck came in and waited till I got back from vacation to close the deal 👍
Yes already submitted everybody did an excellent job and very timely I recommend them to all of my friends. They did an excellent I will always go back to them
Thank you so much for everything. Just l needed. Nice car and nice deal. I will recommend my friends. He is so kind and helpful
My first Toyota that I purchased was a 1981 Carolla. Metro has always had the best service department. My 2007 Highlander rides like new after being serviced by Metro dealership. Yes 2007. This is not a paid for review.
This was my first visit to metro Toyota, after dealing with motor cars for about 12 yrs and getting frustrated. Sam seems very honest, helpful, knowledgeable about the vehicles and sincere. I pray this is a new start to a good and honest relationship with a new dealership. Sam also took the time to go over everything and also helped me clean out my old vehicle🤩🤩
Everyone was friendly and efficient! I was in and out in no time. I had all of my questions answered and know I can call back if I need anything else.
Excellent service. Robert got me in and out quickly, and efficiently. But, not before getting me in the exact car I had my eye on. Head to Metro for all car needs!
My husband and I have always been happy with the service we receive. Everyone is very nice and helpful. My car is given back to me nice and clean. I refer my family to you when they need a car
Prompt and friendly service is why I use Metro . Scheduling the appointment was easy except I don’t enjoy listening to the introductory automated message in Spanish before I can continue in English.
No words no words no words ..make this survey easy to take why are you giving me work to do..no words no words no
Been dealing with them for more than 50 years. Very few problems and those were quickly resolved. Other dealerships pale in comparison. They are family. They are friends.
We received excellent service and could not have been more pleased with the way we were treated at Metro Toyota and specifically by Jim and Barry Greenfield. We were delighted to have the car we ordered arrive earlier than expected. The RAV4 is beautiful and everything related to operating the car was explained to us in great detail. In addition, we had another employee take care of all that was needed to solidify our loan application. We would recommend this car dealership to anyone.
Sam was excellent! He was very knowledgeable and provided one of the best experiences I have ever had at a car dealership. Kudos to Sam!!
Great customer service and fast car shopping Very helpful with buying a car got what I wanted Great help with shopping for a car awesome
Escuche de el en facebook fui y agarre mi nuevo Corolla ☺️ Excelente servicio 🚗 Recomendado para el que quiera un carro bueno bonito y barato. Vengan a verlo
The service department is always very professional and efficient. I trust that I am getting the best service. I would never go anywhere else for service. Metro Toyota is the best.
We were very happy with the service you provided.We will be back in the future. We really like Anastasia,Ryan and Jeremy.They were very helpful and friendly.Thank you.
I had the pleasure to work with Micaela and Cory. Both of them took their time with me and made this the best car purchase experience ever! THANK YOU BOTH SO MUCH!
Everyone was friendly and professional. Thanks. The rest is just to fill up the 25 word minimum. I really don’t know what else to say. I thought things went smooth and everyone was friendly.
Sam was very helpful and informative. He very good at explaining everything about my vehicle to me. Ryan in finance was very informative and helpful as well. I would highly recommend Metro Toyota.
Sam was very knowledgeable and answered all questions. I would recommend Metro Toyota and Sam to family and friends. Ryan was also very helpful and friendly. Sam and Ryan really are awesome representative of the company and providing exceptional customer service!
Quick, precise and very friendly. The service dept is totally on top of their game. Very easy in and out procedure Highly recommend. I love Barrrrrrry!!!
Anastasia and Ryan were so wonderful and patient with my many questions. I will tell all my friends to see Anastasia if they want a very pleasant car buying experience.
Gary was great! Very knowledgeable and helpful. I found exactly what I needed and Gary helped the process go smoothly. Probably the best experience I have ever had buying a car.
The dealership was very helpful and accommodating. Employees were very helpful and informative. My questions were all answered and the process was easy and straight.
Amazing service and perfect timing! Couldn't be happier with our new Toyota Venza. Thanks Ken and Chris for working with us and making sure we were happy with the deal!
Mike is very knowledgeable about all the cars. He has a lot of patience and is very pleasant to work with. We would definitely use this dealership again
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