Meet the Staff
Sales
Edgar Arevalo
New Car Sales Product Specialist
Gary "CAP" Capper
Used Car Sales
Ken Konopka
New Car Sales Product Specialist
Sam Ibrahim
New Car Sales Product Specialist
Robert Saponari
New & Pre-Owned Car Sales
Ramona Plumlee
New Car Sales Product Specialist
Anastasia Kaluszyk
New Car Sales Product Specialist
Chris Ollar
New Car Sales,Product Specialist
Terry Jelleson
Sales Associate
Tony Overman
New Car Product Specialist
Jim Greenfield
New Car Sales Product Specialist
Aaron Andrews
Used Car Sales
Mike Ferrett
Used Car Sales
Brandon Sutton
Sales Associate
Justin Schneider
New Car Sales
Jay Sisk
BDC Agent
Management
Chad Higgins
New Car Sales Manager
Christopher Lombardo
New Car Sales Manager
Jeremy McClish
Business Manager
Barry Greenfield
New Car Sales Manager
Dan Schneider
Used Car Director/Owner
Ken Schneider
Owner
Jim Daley
Wholesale Manager
Hiba Rosace
Director of Sales & Marketing
Finance
Craig Budziak
Business Manager
Bob Albright
Business Manager
Ryan Schneider
Business Manager
Service
Scott Barrier
Assistant Service Manager
Joe Rogers
Assistant Service Manager
Maggie Colan
Assistant Service Manager
Mike Hana
Assistant Service Manager
Dominic Theodore
Assistant Service Manager
Sarah Byrne
Express Service Writer
Internet
Suzi Loree
Sales BDC Coordinator
Jackie Nunez-Rodriguez
Spanish Speaking Customer Care Specialist
Parts
Yacek Nazarczuk
New Car Sales Product Specialist
Edgar Arevalo
New Car Sales Product Specialist
Oct 01, 2022
Tenemos varios Toyotas y venimos acá a metro Toyota donde
Tenemos varios Toyotas y venimos acá a metro Toyota donde SuperEdgar nos ayudo a agarrar nuestra rav4!
Oct 01, 2022
We got a car here at Metro Thanks to SuperEdgar10 here at
We got a car here at Metro Thanks to SuperEdgar10 here at Metro toyota in Cleveland
Sep 30, 2022
Great customer service!
Great customer service! They can find any Toyota car you want. Excellent prices and friendly people. I will recommend to anybody loking for a Toyota!
Sep 29, 2022
I had herd of metro toyota and SuperEdgar10 via the radio
I had herd of metro toyota and SuperEdgar10 via the radio and via facebook. And i came in to get my 4runner. Recommended
Sep 29, 2022
Gracias Super Edgar en Metro Toyota por su ayuda tengo mi
Gracias Super Edgar en Metro Toyota por su ayuda tengo mi nueva Camioneta un trató excelente recomendado
Gary "CAP" Capper
Used Car Sales
Oct 02, 2022
Ryan and the whole Metro team did an excellent job for
Ryan and the whole Metro team did an excellent job for me. Couldn’t be happier.
Sep 03, 2022
Everything went smoothly in a timely fashion and the
Everything went smoothly in a timely fashion and the staff is wonderful. I highly recommend this dealership
Sep 03, 2022
Very professional yet friendly.
Very professional yet friendly. One of the easiest car purchases we have made. Great dealer.
Sep 02, 2022
All I can say is AWESOME!
All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!!
Aug 13, 2022
One of the best dealership I’ve ever done business with.
One of the best dealership I’ve ever done business with. No pressure at all.
Ken Konopka
New Car Sales Product Specialist
Sep 30, 2022
Great customer service!
Great customer service! They can find any Toyota car you want. Excellent prices and friendly people. I will recommend to anybody loking for a Toyota!
Sep 27, 2022
Ken, Barry and Craig were all great to work with.
Ken, Barry and Craig were all great to work with. Cordial and attentive to our wants and needs. Will recommend to friends.
Sep 27, 2022
Ken my sell rep was awesome.
Ken my sell rep was awesome. He did awesome with setting my expectations and giving a good deal. Jolly guy!!
Sep 27, 2022
Ken, Barry and Craig were all so helpful and nice.
Ken, Barry and Craig were all so helpful and nice. This is our second Toyota from Metro, we wouldn’t go anywhere else! Would definitely recommend to a friend
Sep 27, 2022
The customer service from metro Toyota was fantastic!
The customer service from metro Toyota was fantastic! They were very patient and understanding with my wants and needs
Chad Higgins
New Car Sales Manager
Oct 01, 2022
Chad and Tony were responsive and helpful throughout the
Chad and Tony were responsive and helpful throughout the process. The 4 runner I purchased came exactly as ordered.
Sep 28, 2022
Appreciated Sam and Chad when I had to say goodbye to my
Appreciated Sam and Chad when I had to say goodbye to my 2005 Tacoma. The truck was supposed to come with running boards. Sam and Chad set me up with a different set and style that matches the exterior styling much better. Other issue: ordered the cargo divider; however, I (and Sam and Chad) missed the fine print, which states that the divider is NOT compatible with a factory tonneau installed. That is one thing that should have the caught by Toyota employee, from either Sam, the parts department, or the installer. The divider needs to be returned for credit. All in all, my experience with Metro Toyota has been great.
Sep 03, 2022
The best staff ever!
The best staff ever! Thanks guys! Sam was the best salesman I’ve ever dealt with. Chad is the best manager east of the Mississippi.
Sep 03, 2022
Metro Toyota is the best dealer.
Metro Toyota is the best dealer. I have been it’s customer for more than 10 years now. . And I really like the services here because it is fast and on time with good quality. All the cars I have bought from Metro Toyota are so fantastic. Especially, I am always treated so warmly and friendly.
Sep 02, 2022
All I can say is AWESOME!
All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!!
Craig Budziak
Business Manager
Oct 02, 2022
I feel everything was handled very excellent.
I feel everything was handled very excellent. They all did a fine job and were very courteous.
Sep 27, 2022
Ken, Barry and Craig were all great to work with.
Ken, Barry and Craig were all great to work with. Cordial and attentive to our wants and needs. Will recommend to friends.
Sep 27, 2022
Ken, Barry and Craig were all so helpful and nice.
Ken, Barry and Craig were all so helpful and nice. This is our second Toyota from Metro, we wouldn’t go anywhere else! Would definitely recommend to a friend
Sep 24, 2022
Metro Toyota is a first-class car dealership.
Metro Toyota is a first-class car dealership. It was a seamless transaction to trade in my car and buy a Highlander. Robert was our specialist, and he went out of his way to make us feel at ease, to listen to our wants, find the cars, and close the transaction. We enjoyed our time with him. Every staff member, including the owner made us feel at home and welcome! Craig Budziak was friendly and completed the financing and title work portion efficiently. We will return to Metro Toyota for our future auto needs!! We are very appreciative for this dealership and the wonderful people working there!
Sep 21, 2022
At Metro Toyota we were greeted in the parking lot and
At Metro Toyota we were greeted in the parking lot and felt valued as customers. Aaron worked with us and answered all of our questions. Great experience!
Sam Ibrahim
New Car Sales Product Specialist
Oct 01, 2022
Sam did a great job assisting us with our purchase.
Sam did a great job assisting us with our purchase. Signing the finance paperwork went smooth and the gentleman provided great detail about options.
Sep 28, 2022
Appreciated Sam and Chad when I had to say goodbye to my
Appreciated Sam and Chad when I had to say goodbye to my 2005 Tacoma. The truck was supposed to come with running boards. Sam and Chad set me up with a different set and style that matches the exterior styling much better. Other issue: ordered the cargo divider; however, I (and Sam and Chad) missed the fine print, which states that the divider is NOT compatible with a factory tonneau installed. That is one thing that should have the caught by Toyota employee, from either Sam, the parts department, or the installer. The divider needs to be returned for credit. All in all, my experience with Metro Toyota has been great.
Sep 27, 2022
Friendly people.
Friendly people. Patient to explain everything. Give detailed tour to the new car. Happy experience.
Sep 17, 2022
My whole family has been going to Metro Toyota for years.
My whole family has been going to Metro Toyota for years. They are a family to me! Everyone is very helpful and friendly!!
Sep 14, 2022
Awesome service we are to come back and get another car.
Awesome service we are to come back and get another car. See you guys soon
Christopher Lombardo
New Car Sales Manager
Sep 30, 2022
Great customer service!
Great customer service! They can find any Toyota car you want. Excellent prices and friendly people. I will recommend to anybody loking for a Toyota!
Sep 28, 2022
Process was quick and easy, would purchase again from
Process was quick and easy, would purchase again from this dealership. Look forward to future deals.
Sep 27, 2022
Stress free process i was on a waiting list for months
Stress free process i was on a waiting list for months and the dealer always kept me updated. I would highly recommend Metro to anyone for their new Toyota.
Sep 27, 2022
The customer service from metro Toyota was fantastic!
The customer service from metro Toyota was fantastic! They were very patient and understanding with my wants and needs
Sep 27, 2022
Friendly people.
Friendly people. Patient to explain everything. Give detailed tour to the new car. Happy experience.
Bob Albright
Business Manager
Oct 01, 2022
Sam did a great job assisting us with our purchase.
Sam did a great job assisting us with our purchase. Signing the finance paperwork went smooth and the gentleman provided great detail about options.
Oct 01, 2022
Tenemos varios Toyotas y venimos acá a metro Toyota donde
Tenemos varios Toyotas y venimos acá a metro Toyota donde SuperEdgar nos ayudo a agarrar nuestra rav4!
Oct 01, 2022
We got a car here at Metro Thanks to SuperEdgar10 here at
We got a car here at Metro Thanks to SuperEdgar10 here at Metro toyota in Cleveland
Sep 30, 2022
they were very accommodating and helped me make a good
they were very accommodating and helped me make a good decision when it came to the car I needed
Sep 30, 2022
Great customer service!
Great customer service! They can find any Toyota car you want. Excellent prices and friendly people. I will recommend to anybody loking for a Toyota!
Ryan Schneider
Business Manager
Oct 02, 2022
Ryan and the whole Metro team did an excellent job for
Ryan and the whole Metro team did an excellent job for me. Couldn’t be happier.
Sep 29, 2022
Very clean, and friendly environment.
Very clean, and friendly environment. All who work there are very helpful, they took time to answer all my questions and concerns.
Sep 27, 2022
Awesome experience at Metro Toyota.
Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassle free! Love this dealership.
Sep 27, 2022
The customer service from metro Toyota was fantastic!
The customer service from metro Toyota was fantastic! They were very patient and understanding with my wants and needs
Sep 27, 2022
Friendly people.
Friendly people. Patient to explain everything. Give detailed tour to the new car. Happy experience.
Scott Barrier
Assistant Service Manager
Sep 03, 2022
I had a great experience buying my new car.
I had a great experience buying my new car. This is the 2nd car that I've purchased from this location and the service was as awesome as the 1st time!
Sep 02, 2022
All I can say is AWESOME!
All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!!
Aug 19, 2022
We are longtime customers of MetroToyota and would not go
We are longtime customers of MetroToyota and would not go anywhere else! Customer Service is top notch. They are always willing to work with us in getting the best price on a car, Everyone from the schedulers to the owner are friendly, helpful and competent.
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jun 28, 2022
Have been purchasing vehicles from Metro Toyota for many
Have been purchasing vehicles from Metro Toyota for many years. Terry Jelleson is a outstanding salesman. Happy to see him back at Metro. All the staff I've dealt with are an asset to the organization.
Jeremy McClish
Business Manager
Oct 02, 2022
Our second time buying a new car from here.
Our second time buying a new car from here. Everything went smooth and no sitting around waiting. Everyone was friendly and helpful, seemed to enjoy what they were doing. They went out of their way to get us a 2 wheel drive 4Runner, not usually sold up north. Everyone seems to truly care about making the customer happy. Will without a doubt be back and recommend this place to everyone.
Sep 22, 2022
My experience with everyone at Metro Toyota was
My experience with everyone at Metro Toyota was wonderful! Everyone I dealt with couldn’t have been nicer or more helpful! It was my best car buying experience!
Sep 15, 2022
After two sales mgrs didn’t return calls made contact
After two sales mgrs didn’t return calls made contact with Ken Schneider and bought the only new Camry on the lot. Have bought all my cars here since 1986. Dealership is great, service great.
Aug 10, 2022
Very nice and friendly staff.
Very nice and friendly staff. Honest advise and recommendations I worked with Ken ..he was Amazing
Aug 09, 2022
Green service, wonderful people, and a smooth
Green service, wonderful people, and a smooth transaction. Highly recommend this dealership to others! Thank you.
Barry Greenfield
New Car Sales Manager
Sep 27, 2022
Ken, Barry and Craig were all great to work with.
Ken, Barry and Craig were all great to work with. Cordial and attentive to our wants and needs. Will recommend to friends.
Sep 27, 2022
Ken, Barry and Craig were all so helpful and nice.
Ken, Barry and Craig were all so helpful and nice. This is our second Toyota from Metro, we wouldn’t go anywhere else! Would definitely recommend to a friend
Sep 25, 2022
Excellent experience all around!
Excellent experience all around! Quick, easy, professional and just great guys to work with! I will refer friends and family to this dealer without a doubt!
Sep 22, 2022
My experience with everyone at Metro Toyota was
My experience with everyone at Metro Toyota was wonderful! Everyone I dealt with couldn’t have been nicer or more helpful! It was my best car buying experience!
Sep 21, 2022
A great dealership with honest and helpful people.
A great dealership with honest and helpful people. My experience buying a car there was very smooth and I was pleased with how helpful and transparent everyone was throughout the entire process.
Robert Saponari
New & Pre-Owned Car Sales
Oct 02, 2022
Our second time buying a new car from here.
Our second time buying a new car from here. Everything went smooth and no sitting around waiting. Everyone was friendly and helpful, seemed to enjoy what they were doing. They went out of their way to get us a 2 wheel drive 4Runner, not usually sold up north. Everyone seems to truly care about making the customer happy. Will without a doubt be back and recommend this place to everyone.
Sep 27, 2022
Very happy with Robert saporini!
Very happy with Robert saporini! The utmost customer care and sincere concern. I still have sticker shock, but he explained the reasons. He is the best out there!!
Sep 24, 2022
Metro Toyota is a first-class car dealership.
Metro Toyota is a first-class car dealership. It was a seamless transaction to trade in my car and buy a Highlander. Robert was our specialist, and he went out of his way to make us feel at ease, to listen to our wants, find the cars, and close the transaction. We enjoyed our time with him. Every staff member, including the owner made us feel at home and welcome! Craig Budziak was friendly and completed the financing and title work portion efficiently. We will return to Metro Toyota for our future auto needs!! We are very appreciative for this dealership and the wonderful people working there!
Sep 23, 2022
What is not to say.
What is not to say. Robert made the purchase easy. He was very understanding straight forward. Metro Toyota has a playmaker in Robert. Hats off to Chris the sales manager as well. Thank you both I must say this is the first time that I bought a car and zero pressure. Robert thank you 😎
Sep 21, 2022
A great dealership with honest and helpful people.
A great dealership with honest and helpful people. My experience buying a car there was very smooth and I was pleased with how helpful and transparent everyone was throughout the entire process.
Ramona Plumlee
New Car Sales Product Specialist
Sep 30, 2022
Awesome!
Awesome! Helpes me out when i was in a bad situation, metro toyota and Romonna is the best!
Sep 27, 2022
Ramona was incredibly helpful in helping me, not only
Ramona was incredibly helpful in helping me, not only lease my vehicle, but also purchasing my second vehicle. Her knowledge , patience and kindness made the entire experience pleasant.
Sep 20, 2022
Ramona was extremely helpful, kind, and efficient.
Ramona was extremely helpful, kind, and efficient. Ver nice lady Would definitely come back to metro
Sep 14, 2022
Ramona Plumlee was very knowledgeable, kind, and
Ramona Plumlee was very knowledgeable, kind, and concerned about our family needs for a new vehicle. She gave excellent customer service including a detailed explanation of our vehicle. We are well pleased with our Toyota RAV 4 XLE. Thank you Ramona for going above and beyond for us. We appreciate you.
Sep 10, 2022
Ramona was wonderfully helpful and a pleasure to work
Ramona was wonderfully helpful and a pleasure to work with. She was patient and was expertly able to field all my questions.
Anastasia Kaluszyk
New Car Sales Product Specialist
Sep 27, 2022
The customer service from metro Toyota was fantastic!
The customer service from metro Toyota was fantastic! They were very patient and understanding with my wants and needs
Sep 27, 2022
Stress free process i was on a waiting list for months
Stress free process i was on a waiting list for months and the dealer always kept me updated. I would highly recommend Metro to anyone for their new Toyota.
Sep 21, 2022
Anastasia and the Metro Toyota team were very friendly
Anastasia and the Metro Toyota team were very friendly and helpful. I especially appreciated not being pressured! I had a very good experience with Anastasia and Metro Toyota and highly recommend.
Sep 12, 2022
They were easy to work with and made me feel comfortable
They were easy to work with and made me feel comfortable with no pressure. I felt like they were very honest and open with the challenges of the current market.
Sep 09, 2022
Anastasia treated us like royalty and made sure we
Anastasia treated us like royalty and made sure we understood all the safety features of our new car. She also made sure the car was spotless before we drove it off the lot. Our old car died suddenly and could not be repaired. Anastasia made sure the Toyota Rav4 met our needs and was available as soon as possible so that we did not have huge rental car bills. This was one of the best car buying experiences I have ever had and would highly recommend Metro Toyota and its sales staff.
Joe Rogers
Assistant Service Manager
Sep 02, 2022
All I can say is AWESOME!
All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!!
Aug 05, 2022
This dealership is friendly, helpful, and willing to put
This dealership is friendly, helpful, and willing to put the customer first. From service to sales, I would easily recommend Metro Toyota!
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jan 19, 2022
Metro Toyota has provided excellent service to me for...
Metro Toyota has provided excellent service to me for over 25 years now. I've bought 7 vars over this time. Tony did a great job ordering the vehicle I wanted this time - when cars are so hard to find. Service at Metro has also been A+ as well.
Sep 25, 2021
I have been with them for many yearsThey are always...
I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car.
Chris Ollar
New Car Sales,Product Specialist
Sep 13, 2022
This was my first time purchasing a vehicle and both
This was my first time purchasing a vehicle and both Metro Toyota and Chris Ollar made it a positive experience. Chris was friendly, knowledgeable, easy to work with, and more than willing to help me throughout every step of the process of buying my first car. I’ve been servicing my vehicle at Metro Toyota for years. They’ve always done a great job and made me feel welcome and valued as a customer!
Sep 12, 2022
it is always easy to give Metro Toyota excellent reviews.
it is always easy to give Metro Toyota excellent reviews. Over the last 15 years I have purchased 4 New cars now, and 1 Certified Used. They always treat you with the utmost respect, unlike some dealers we have been to. Fair pricing, honest, no shell games played like many other dealers in this new automobile environment. The latest purchase of the 2022 Sienna XLE was flawless. Salesman Chris Ollar was professional as well as Sales Manager Chris Lombardo, and Business Manager Ryan Schneider. All of their help is greatly appreciated. My daughter Stacey and her two kids took the new Sienna home yesterday. She is beyond thrilled to be driving a new, reliable, and most of all safe Toyota now. No doubt when any of us need a new vehicle, most likely #6 will also be a Metro Toyota!
Sep 10, 2022
Been going here for about 20 years.
Been going here for about 20 years. Chris is my guy. Always take care of things. It's family owned, so has different feel than the big chain dealers.
Sep 02, 2022
All I can say is AWESOME!
All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!!
Aug 16, 2022
I’ve leased or purchased 8+ cars at Metro Toyota.
I’ve leased or purchased 8+ cars at Metro Toyota. Service is always good, people are friendly and showroom is neat and clean
Maggie Colan
Assistant Service Manager
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jan 23, 2022
I had a good experience everyone was nice and helpful...
I had a good experience everyone was nice and helpful Everything for me was done very professionally
Jan 19, 2022
Metro Toyota has provided excellent service to me for...
Metro Toyota has provided excellent service to me for over 25 years now. I've bought 7 vars over this time. Tony did a great job ordering the vehicle I wanted this time - when cars are so hard to find. Service at Metro has also been A+ as well.
Sep 25, 2021
I have been with them for many yearsThey are always...
I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car.
Sep 24, 2021
Personal was very unfamiliar with product when I came in...
Personal was very unfamiliar with product when I came in to have my window camera calibration reset I was told that your service men make a hundred and some dollars per hour if I want to pay for that then they could get started taking it apart and start from scratch and find the problem because there is no such problem as a camera calibration and in return I had to go to premier Toyota in Amherst to have the work done and I was referred to you from axel rod collision thank you for the service on my car
Mike Hana
Assistant Service Manager
Aug 03, 2022
Metro Toyota very good experience working with Tony
Metro Toyota very good experience working with Tony Overman and very knowledgeable of the Toyota tundra
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jun 21, 2022
The care and efficiency that the employees exhibit is
The care and efficiency that the employees exhibit is tremendous! Everyone is caring and willing to help you have a great experience while either shopping for a new vehicle or having your vehicle serviced! I will continue to make Metro Toyota my number one (#1) car dealership to go to for my vehicle needs!
Jan 19, 2022
Metro Toyota has provided excellent service to me for...
Metro Toyota has provided excellent service to me for over 25 years now. I've bought 7 vars over this time. Tony did a great job ordering the vehicle I wanted this time - when cars are so hard to find. Service at Metro has also been A+ as well.
Dec 09, 2021
Always very helpful and courteous. I wish I had known...
Always very helpful and courteous. I wish I had known about this place sooner. Service is fast and well done and explained. I was given a loaner car and discovered that rental rates are much better than from rental companies
Terry Jelleson
Sales Associate
Sep 27, 2022
Terry is very helpful!
Terry is very helpful! We have bought several cars from him over the years. He’s honest and helps us make the right decision for our family!
Sep 27, 2022
Terry and metro Toyota were good to work it.
Terry and metro Toyota were good to work it. Very professional and helpful throughout the process.
Sep 27, 2022
Terry is professional and kind.
Terry is professional and kind. He makes the car buying experience easy and comfortable. I would highly recommend him to anyone in the market looking to buy, sell, trade in, lease etc.
Sep 27, 2022
Excellent and helpful service!
Excellent and helpful service! Very happy with the car and the overall experience I had. Thank you!
Sep 19, 2022
Terry Jelleson and all the staff at Metro Toyota are very
Terry Jelleson and all the staff at Metro Toyota are very professional, helpful and absolutely the best.
Dominic Theodore
Assistant Service Manager
Aug 28, 2022
Service has always been great.
Service has always been great. The workers helpful, very friendly and answer all my questions. Bin great and every one is friendly . And that is why l, buy Would like to start over
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jan 19, 2022
Metro Toyota has provided excellent service to me for...
Metro Toyota has provided excellent service to me for over 25 years now. I've bought 7 vars over this time. Tony did a great job ordering the vehicle I wanted this time - when cars are so hard to find. Service at Metro has also been A+ as well.
Sep 25, 2021
I have been with them for many yearsThey are always...
I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car.
Sep 16, 2021
Top notch service provided by staff. Dominic or Mike are...
Top notch service provided by staff. Dominic or Mike are on top of their game
Tony Overman
New Car Product Specialist
Oct 01, 2022
Chad and Tony were responsive and helpful throughout the
Chad and Tony were responsive and helpful throughout the process. The 4 runner I purchased came exactly as ordered.
Sep 19, 2022
Tony was exactly the expert I needed when I needed him.
Tony was exactly the expert I needed when I needed him. Metro Toyota runs a tight shop. Happy to be dealing with a solid dealership.
Sep 19, 2022
Metro Toyota walked us through the car buying experience
Metro Toyota walked us through the car buying experience effortlessly even though things are very different so to the supply shortage.
Sep 18, 2022
Awesome experience!
Awesome experience! Quick and painless! Will continue doing business for years to come. Thank you!!
Aug 20, 2022
Tony was wonderful to work with and answered all my
Tony was wonderful to work with and answered all my questions. Definitely would recommend him to anyone looking for a car in the future!
Jim Greenfield
New Car Sales Product Specialist
Sep 29, 2022
Very clean, and friendly environment.
Very clean, and friendly environment. All who work there are very helpful, they took time to answer all my questions and concerns.
Sep 24, 2022
I had a good experience while shopping for our new
I had a good experience while shopping for our new vehicle at metro Toyota. A family oriented dealership that was responsive and honest.
Sep 20, 2022
We’ve been dealing with Jim Greenfield for at least 15
We’ve been dealing with Jim Greenfield for at least 15 years. Great guy!! Everyone in the dealership is friendly. No pressure sales from anyone there. Will keep on dealing with Metro for future purchases.
Sep 15, 2022
Barry and Jim were excellent to work with.
Barry and Jim were excellent to work with. They got me set up with my dream car and made the process very easy.
Sep 10, 2022
Metro Toyota is the best!
Metro Toyota is the best! Welcoming and great customer service! We have been long time customers and will continue to be. Thank you!
Sarah Byrne
Express Service Writer
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Jun 24, 2022
I have reccomended Metro Toyota to all my friends and
I have reccomended Metro Toyota to all my friends and family and every single one of them thanked me and told me it was by far the easiest car buying experience they ever had..They are also very pleased with the service department when they've gone in for maintenance. Metro Toyota is a first rate dealership because of their upfront and honest approach and treating customers with respect. Jim Greenfield, Barry Greenfield, and Jeremy McClish are good people with years of experience who treat people fairly without all the hassles you get at other dealers. While most dealers are marking their cars way up over invoice, Metro did not. That really tells you a lot about their integrity and commitment to being fair with all their customers!
Jun 24, 2022
Scott Barrier in the Service Department is the tops in
Scott Barrier in the Service Department is the tops in the industry. He always makes sure we're taken care of like VIP's and is always friendly and upbeat. It's nice to leave your car with someone you can trust and know it will be cared for by professionals who you can count on! Thanks Scott!
Sep 25, 2021
I have been with them for many yearsThey are always...
I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car.
Sep 24, 2021
Personal was very unfamiliar with product when I came in...
Personal was very unfamiliar with product when I came in to have my window camera calibration reset I was told that your service men make a hundred and some dollars per hour if I want to pay for that then they could get started taking it apart and start from scratch and find the problem because there is no such problem as a camera calibration and in return I had to go to premier Toyota in Amherst to have the work done and I was referred to you from axel rod collision thank you for the service on my car
Aaron Andrews
Used Car Sales
Oct 02, 2022
I feel everything was handled very excellent.
I feel everything was handled very excellent. They all did a fine job and were very courteous.
Sep 25, 2022
Excellent experience all around!
Excellent experience all around! Quick, easy, professional and just great guys to work with! I will refer friends and family to this dealer without a doubt!
Sep 21, 2022
At Metro Toyota we were greeted in the parking lot and
At Metro Toyota we were greeted in the parking lot and felt valued as customers. Aaron worked with us and answered all of our questions. Great experience!
Sep 03, 2022
I had a great experience buying my new car.
I had a great experience buying my new car. This is the 2nd car that I've purchased from this location and the service was as awesome as the 1st time!
Aug 24, 2022
The space was clean and everyone was very friendly and
The space was clean and everyone was very friendly and helpful! Even the dealers who were not directly assisting us asked us if we wanted refreshments, showed us where the restrooms were, etc.
Mike Ferrett
Used Car Sales
Sep 22, 2022
Michael is really friendly with his customers.
Michael is really friendly with his customers. He knows his facts and information and does the best he can to help. Satisfied!
Sep 17, 2022
Always a pleasure purchasing vehicles from Toyota.
Always a pleasure purchasing vehicles from Toyota. I have never had an unpleasant experience. Friendly!
Sep 08, 2022
Craig was very helpful and quick in the process of
Craig was very helpful and quick in the process of helping me get my nice new car.
Sep 07, 2022
We had a bad accident, totaled our van and needed a van
We had a bad accident, totaled our van and needed a van asap. Mike Ferrett was super helpful and kind. He guided us through the whole process and I have to say it was the easiest and smoothest time I’ve ever had buying any car! He called us, texted us, checked in, responded to our questions…simply thorough and amazing. Even after we signed the papers and got our keys, Mike and dealership has helped us. Metro Toyota is an excellent dealership that I will absolutely recommend to anyone I know that needs a vehicle. Thanks again, I appreciate it!
Aug 26, 2022
Mike was fabulous with us very efficient all around nice
Mike was fabulous with us very efficient all around nice honest guy we want home to find my husband a car
Brandon Sutton
Sales Associate
Sep 30, 2022
they were very accommodating and helped me make a good
they were very accommodating and helped me make a good decision when it came to the car I needed
Sep 27, 2022
Awesome experience at Metro Toyota.
Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassle free! Love this dealership.
Aug 30, 2022
Brandon did a great job with my purchase.
Brandon did a great job with my purchase. He was honest, straight forward and upfront with me. I really appreciate the time everyone (Brandon, Ryan & Christopher) at Metro spent with me.
Aug 24, 2022
Absolutely amazing customer service!
Absolutely amazing customer service! Brandon was so helpful, his communication is superior! I Highly recommend Metro Toyota!
Aug 19, 2022
The Sales person is super cool and chill.
The Sales person is super cool and chill. Very easy buying experience. water was provided.
Dan Schneider
Used Car Director/Owner
Sep 27, 2022
Awesome experience at Metro Toyota.
Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassle free! Love this dealership.
Aug 26, 2022
Mike was fabulous with us very efficient all around nice
Mike was fabulous with us very efficient all around nice honest guy we want home to find my husband a car
Aug 17, 2022
On top of everything to get the job done as quickly and
On top of everything to get the job done as quickly and as professionally as possible. On my 4th lease with these guys.
Jul 28, 2022
Awesome owners ….
Awesome owners …. Awesome employees….awesome vehicles …..everyone treats you with respect……. Long time customer and friend.
Jul 11, 2022
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. I have gone to a different Toyota location for the last 10 years, I found metro to be quicker and more helpful. Aaron was very friendly and eager to help without being pushy! Bob helped me with the paperwork and Dan did my appraisal on my car and they were all very professional! I will definitely go back! Thank you!
Suzi Loree
Sales BDC Coordinator
Jul 23, 2022
Very knowledgeable, professional.
Very knowledgeable, professional. Very very clean dealership, no scams ... trustworthy and honest. The cutomer(s) always come first.
Jul 15, 2022
Excellent sales team including Chris,Robert, and Sales
Excellent sales team including Chris,Robert, and Sales manager. Dawn was awesome in Finance. Although I did not receive the car i ordered, I was offered another one with all the features I wanted. It was very easy to turn in leased car and purchase another. very positive experience!!!!
Jul 12, 2022
Everyone was extremely nice and helpful.
Everyone was extremely nice and helpful. The buying process went very quickly and efficiently. Would definitely recommend
Jun 07, 2022
The total experience from start to finish was
The total experience from start to finish was fantastic, I was told the car would arrive at Metro toyota on the 13th or the 15th to my surprise the car can in early I was very happy the sales team at Metro toyota treated like I was buying a Cadillac very professional and kind my car was ready, gased !nd what could I say, I'm happy with my toyoyta and the great team at Metro for the great experience in buying my new car hats off to your dealership I'm very happy and satisfied on how I was treated from start to the delivery of my 2022 camry ill buy all my cars from Metro toyota great job Sincerely Alan D Kish
Jun 03, 2022
Because All Dealers we’re selling at MSRP I just shopped
Because All Dealers we’re selling at MSRP I just shopped for my New Tacoma. They were the only ones in the area that could deliver. Everything went as expected, a beautiful Dealership, knowledgeable staff, polite and friendly.
Yacek Nazarczuk
New Car Sales Product Specialist
Jul 28, 2022
Great people and company.
Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere else.
Apr 23, 2022
Great help from "Cap " finding beautiful Highlander in
Great help from "Cap " finding beautiful Highlander in my price range. Excellent customer service and follow up. I will never go anywhere else.
Feb 17, 2022
Would not shop any where else AAA+++ Ramona Plumlee
Would not shop any where else AAA+++ Ramona Plumlee above and beyond excellent Product Specialist AAA+++ Ryan Schneider Above and beyond Excellent Finance person AAA+++ Would Highly Recommend Metro Toyota To everyone i meet!
Oct 09, 2021
Very smooth transaction from Metro Toyota. The Tundra...
Very smooth transaction from Metro Toyota. The Tundra pick up truck and really all of their vehicles are fairly priced and not marked up like some other local dealers. Thank you Chris Ollar for your great assistance, you’re an asset to this dealership.
Sep 24, 2021
Greatest toyota Dealership in the Nation,Friendly &...
Greatest toyota Dealership in the Nation,Friendly & Knowledgeable Service personnel,Nice and Cozy waiting area and plenty of snacks to keep you happy till your vehicle is taken care of and returned washed and ready for your pleasure,Go Metro!!!!
Justin Schneider
New Car Sales
Sep 28, 2022
Process was quick and easy, would purchase again from
Process was quick and easy, would purchase again from this dealership. Look forward to future deals.
Sep 27, 2022
Awesome experience at Metro Toyota.
Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassle free! Love this dealership.
Sep 26, 2022
Since 1986 always excellent customer service.
Since 1986 always excellent customer service. Great vehicles … still recommend to everyone. Feels like friends.
Sep 15, 2022
After two sales mgrs didn’t return calls made contact
After two sales mgrs didn’t return calls made contact with Ken Schneider and bought the only new Camry on the lot. Have bought all my cars here since 1986. Dealership is great, service great.
Sep 10, 2022
With the car inventory shortage, I had to build and
With the car inventory shortage, I had to build and customize my Tacoma to my liking. I was told the Tacoma would be ready around Thanksgiving, but ending up picking it up a few days ago, a few months ahead of schedule. My whole buying experience with Justin and his team went as smooth as possible. When the truck arrived, I was out the door within 2 hours. I would recommend Metro and Justin as your salesperson.
Ken Schneider
Owner
Sep 27, 2022
Awesome experience at Metro Toyota.
Awesome experience at Metro Toyota. Justin and Ryan Schneider were both a pleasure to work with. They gave me a very fair price for my trade in, and got me in the car of my dreams hassle free! Love this dealership.
Sep 26, 2022
Since 1986 always excellent customer service.
Since 1986 always excellent customer service. Great vehicles … still recommend to everyone. Feels like friends.
Sep 15, 2022
After two sales mgrs didn’t return calls made contact
After two sales mgrs didn’t return calls made contact with Ken Schneider and bought the only new Camry on the lot. Have bought all my cars here since 1986. Dealership is great, service great.
Sep 07, 2022
Metro Toyota is top tier - they make sure you feel
Metro Toyota is top tier - they make sure you feel confident with all aspects of your purchase.
Jun 08, 2022
I had a great experience At Metro Toyota Both Ken S And
I had a great experience At Metro Toyota Both Ken S And Ken K are The Greatest Thank you So Munch Dave Dick
Jim Daley
Wholesale Manager
Oct 07, 2021
Top notch service.. clean service area. Very helpful...
Top notch service.. clean service area. Very helpful service done in a timely manner great location
Feb 25, 2021
this is the 4th car I have leased from this dealership....
this is the 4th car I have leased from this dealership. the sales dept, service dept and anyone I have delt with, have gone well above in all aspects! any one interested in purchasing a toyota should make a effort to visit metro!
Dec 16, 2020
Terry and the Metro Team did a fantastic job taking care...
Terry and the Metro Team did a fantastic job taking care of us and our new 4-runner, even in the middle of a pandemic.
Jul 13, 2020
Metro Toyota dealership - Sharon
I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry Greenfield, to sales people, Sam, And Chad Higgins, first as a salesman, now as a manager, to the service department - Scott Barrier, and others have all provided the most in customer appreciation, respect, professionalism, and the best vehicles I could ever hope to own, and now lease. I will always recommend Metro Toyota.
Jul 11, 2020
a great dealership
Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just find them to be the best in my area and sure that they are among Toyota's best dealers.
Jackie Nunez-Rodriguez
Spanish Speaking Customer Care Specialist
Sep 26, 2022
We got our rav4 here with SuperEdgar.
We got our rav4 here with SuperEdgar. Recomendó anyone that needs a car in Cleveland!
Jun 03, 2022
All of the staff that I had interactions with were
All of the staff that I had interactions with were outstanding in their warmth, friendliness and competency. Namely: Brandon Sutton, Jackie (Receptionist), Jeremy(Sales Manager) and Bob Albright. Thank you, All!
May 13, 2022
I've purchased a couple of Toyota before, and a Jeep last
I've purchased a couple of Toyota before, and a Jeep last year. I can say that I don't remember the person that assisted, since the interactions were forgettable at best. But I'll remember Ken. His service was OUTSTANDING. From the start he treated me like a friend, and went above and beyond with helping me with all things related and keeping me posted on updates. Hugely impressed and grateful, specially since it was our first purchase in the States. He made things so easy and make me feel confident and appreciated the whole time. We plan on buying another car within the next year or so, and no matter what we will look for Ken for sure. KUDOS to Ken, thank you so much! Great human being.
May 11, 2022
More responsive than other dealers I contacted.
More responsive than other dealers I contacted. Excellent follow through. The buying process was organized and scheduled to my needs.
Apr 23, 2022
Friendly knowledgeable staff!
Friendly knowledgeable staff! Our salesman (Rob) was kind and professional. The credit and finance department was quick and didn’t pressure us into buying extended warranties. Little to no down time was spent at the dealer as they were quick to work behind the scenes for us.
Jay Sisk
BDC Agent
May 11, 2022
More responsive than other dealers I contacted.
More responsive than other dealers I contacted. Excellent follow through. The buying process was organized and scheduled to my needs.
Mar 19, 2022
Great experience awesome customer service The
Great experience awesome customer service The salesperson kept it simple and honest straight to the point like it should be i personally loved it cant wait till my next purchase
Jan 08, 2022
They made the transaction very easy and much better trade...
They made the transaction very easy and much better trade in value than Classic Toyota in Mentor. Robert was excellent and very patient explaining the features.
Hiba Rosace
Director of Sales & Marketing
Dec 02, 2020
This is my second time with Metro and I couldn't be...
This is my second time with Metro and I couldn't be happier. So easy to work with and everyone is so friendly. From Hiba to Robert, the Toyota family makes me feel comfortable. There's a pretty good chance I'll be a customer for years to come.