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Very reliable car. Meets all requirements. Salesman was exceptional. The car rides perfect and I would definitely recommend this car to others looking to buy carsRead more reviews at Cars.com
Aqui bengo a Metro Toyota Braves para agrrar mi nueva 4runner de paquete ! Vengan a ver a super Edgar si necesitan caro Bueno bonito y barato!
Viene con mi esposa a comprar una Toyota y salimos con ella gracias al trabajo muy eficiente de Edgar agradecidos por ayudarnos en gran manera,muchas muchas gracias por su servicio tan espectacular
Había visto los Edgar en Facebook y varias me habían recomendado asi que decidí venir para llevarme un carro bueno bonito y barato! Recommendado para todos
Edgar and his team are amazing with sales and customer service one of the best I've ever been at car dealership definitely recommended to anyone
SuperEdgar was the best I tried 3 cars and the last one was the car I wanted got my baby back thank u so much
Amazing service from CAP and Dan! 0 Stress and very informative and would recommend to anyone! Great people and better service. Think the whole proces only took 1-2HRS. Great Team!!
They’re Good I bought Camry Toyota Used in Good condition and the sale man Gray CAP good man He got me what I wann and price as well.
Cap was very easy to work with and had the vehicle ready for me upon arrival. He was friendly, professional and helpful throughout the process.
Cap in the Used Cars was informative and personal with my husband and I. He was a pleasure to work with. He was knowledgeable about the cars we were looking at. He was professional and patient.
Gary Capper and team did a wonderful job finding my new to me used car! He was very patient with me as I debated between two vehicles. Ultimately I chose the more expensive one and they were able to get my loan handled quickly. I would definitely recommend this dealership and Gary to anyone looking to purchase a new car.
Very easygoing experience. Would definitely recommend friends and family who are in the market for a new or used vehicle. I would definitely buy another vehicle from Metro Toyota.
I bought a 2021 Venza. It was easy to work with Ken and Chad, did not feel pressured. They were both knowledgeable about the vehicle and gave me all the time and personal attention to make me and my wife comfortable with the new vehicle.
Ken & Chad were awesome as always! Took less than a week to find the car I was looking for and they beat my lowest price! Awesome jobs guys, keep up the great job and you know where to send them cookies Chad!
I appreciate that Ken listened to what I told him about the type of vehicle I was looking for and paid attention to my budget constraints. No pressure for upgrades! He explained my new RAV4 to me efficiently and expertly, and I was on the road without any delay! Thank you Ken and Metro Toyota.
Metro Toyota has amazing customer service. I cold called them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ultimately my business by being up front, realistic and making small reasonable adjustments to help my specific needs.
Very helpful thorough and supportive throughout the process. I couldn’t be happier! The price was right and the 4Runner is amazing. I guess it all had to be for me to give up my favorite Tacoma.
Terry Jelleson was extremely helpful especially with the situation I had. Metro Toyota's staff was extremely nice and they made buying a vehicle easy and fun!
Very friendly and helpful. Went to another Toyota dealer and they couldn't find me what I was looking for but the salesman I worked with was extremely helpful.
Everyone at Metro Toyota has been knowledgeable and efficient but Terry Jelleson goes above and beyond to handle every item with care and concern. He stepped in after my salesman left the dealership and I couldn't ask for better treatment. I will recommend him to friends and family alike.
This was the second car we purchased from Metro Toyota, and I can tell you it won't be the last. I was thoroughly pleased with my experience, which was spearheaded by sales associate Terry J; his experience and professionalism was a welcome change of pace from what I dealt with at other dealerships and private sellers. More specifically, I appreciated Terry's no nonsense approach to my need for a vehicle: no haggling, no needless distractions or unrelated browsing; just an honest assessment of my options based on my actual budget. The same can be said for the rest of Metro Toyota's staff, especially Jeremy and Ryan, who guided me through the financing aspect of my purchase. All in all, I can't say enough good things about this dealership and it's staff...The only thing I regret about my car buying experience is that I didn't check out Metro Toyota sooner!
Ramona was excellent! I came in thinking I wanted another Prius, and ended up leaving with a RAV4 hybrid. I was happy with Prius for 11+ years, hope same with RAV4!
Very friendly and smooth process. I feel very comfortable using Ramona. She always makes me feel secure and respects all my decisions. I wouldn’t trade her for anyone else!
We had a very pleasant time at Metro Toyata. We felt very comfortable during the whole purchasing process. Everyone took the time and effort to make the best opportunity to make the deal
Excellent and professional service was provided efficiently and respectfully. I am a repeat customer and am pleased to have been eligible to lease another vehicle at this convenient location.
Everyone who work with me was awesome, they we courteous, polite, just wonderful people .Romona has a beautiful spirit about her. She knows her job. She also knows hospitality what an awesome person she is thank you again.
Sam was very helpful throughout the whole process even though it took a long time since the vehicle was not available in the area. He was professional and patient, with very friendly service.
Sam knows what he’s doing and is always reaching out to make sure we are satisfied. He will check in just to say hi. I really enjoy doing business with him.
Metro was very accommodating and worked with my family to get us exactly what we needed. The customer service rep at the front desk was sweet to our children when we were waiting to do paperwork. She gave them stuffed animals that occupied their time.
This is my 2nd Toyota I have purchased from Sam Ibraham. I would highly recommend to see Sam for your 1st or next Toyota car or truck.
We are pleasure to work with Sam, he is so patient with us and he explained and answer our questions. Thank you so much Sam .
Been going to Metro Toyota since 1989. Why? Because they are great and treat you with respect. Why go elsewhere? This is perfection! Perfection in every phase,
This was our second purchase from Metro and we are thrilled with our new Venza. Anastasia was excellent to work with, she didn’t pressure us and was nothing but professional. When you walk into Metro it doesn’t feel like the old car dealer. They leave you alone but are there if needed. Highly recommend
Did dealer search and though I had to travel 1.5 hours. They did a great job. Anastasia was easy to work with competitive pricing and friendly atmosphere.
I can't say enough nice things about my experience at Metro Toyota. Anastasia was amazing to work with and they have a customer for life. Craig in finance wasn't pushy like I've dealt with at other dealerships. Chad made sure to come by both times I came in to make me feel at home. I can't say enough about how stress free this buying experience was.
We were very pleased with the service we got ! The price on the SUV was reasonable too. We will definitely use Metro Toyota as our dealer of choice in the future ! Mark & Dee
We just purchased a 2021 Highlander Limited. The salesman was friendly and easy to negotiate with. The vehicle we wanted was not available there. They searched for one in the area and in less than a week, we drove off the lot with out new SUV. It was exactly what we wanted. The salesman spent 45 minutes with us going over all of the features. The facility is also very clean. Great experience.
this is the 4th car I have leased from this dealership. the sales dept, service dept and anyone I have delt with, have gone well above in all aspects! any one interested in purchasing a toyota should make a effort to visit metro!
Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days.
I’ve been a metro customer since 1986. Always has been a pleasant experience. My last two purchases have been thru Robert Saponari, he has always been helpful while not being pushy!, he goes out of his way to make sure you are happy with every step of the process!. Always have been, and continue to be very satisfied with the people and products at metro Toyota.
Mr. Robert Saponari was my salesman this past Saturday 2/20/2021 at Metro Toyota in Cleveland. He was extremely helpful in advising me about my options as I was moving from one lease into another. I would recommend him to anyone looking for a new or used car. I feel his experience and personality would make anyone’s car buying experience quick and easy!
5th car we have gotten with the help of Chris at Metro Toyota.... if your looking for an awesome buying experience look no future! Thanks Chris
Just recently bought a 2021 RAV4 Hybrid. This is my second purchase from Metro, having purchased a used vehicle in 2019. Chris Ollar helped me through the purchase and limited my time in the dealership based on what I wanted both in new vehicle and for my trade. I appreciated his professionalism and assistance. I would not hesitate to purchase again through this dealership.
I had a very good experience - worked with Chris Ollar to get a new Camry - just what I wanted! I’ve worked with Chris in the past and always have a very good working experience with him and his knowledge of what I am looking for.
It was a great experience! No Hassel, fast and to the point just like I asked for. Would recommend to anyone and will definitely be going back again when this lease is up.
I had a wonderful experience with Chris Ollar. Very helpful and honest salesman. I appreciate the great service from everyone at Toyota Metro. Thank you, Manal
This is my second purchase at Metro and I couldn't be more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one and return the rental. Worried I would be stuck buying something I really didn't want, my sales rep reassured me I had time. Placing me in one of their rentals, at a minimal cost was exactly what I needed to relax and shop for the car I wanted. Jim Greenfield located my car on the first day. A day later he located a second one closer to home. Five days later I was in my new Toyota Corolla XSE 2021, the exact one I wanted with my choice of accessories installed and ready at the time of delivery. After 10 hours of work, I arrived at Metro and my car was ready. A total of 2 1/2 hours tops and I was on my way home. Most of that time was mine to learn and enjoy the comforts of my new car. A 1/2 hour, tops, in the finance office. Maybe a little longer because Craig, with a C, had everything I asked for ready to go. Impressive service, all around. Can't say enough great things so you are just going to have to take my word for it and experience it for yourself.
I have to share what a complete pleasure it was working with Jim Greenfield! I do not purchase new vehicles often and was torn between two completely different models. Jim answered a plethora of questions I kept sending his way with patience and seemed happy to answer each and every one. He shared his knowledge and information without any pressure. We had laughs along the way as well. Jim's communication is stellar! He made every effort to find the exact vehicle with the features I requested. He even offered to come in on his day off! (Which I would never expect!!) Jim is FANTASTIC! Thank you Jim for making this experience enjoyable! I would like to add that it was nice working with Dawn when it came time for the paperwork. I never felt pressured, yet she shared information for my review. Metro Toyota has a terrific team!!
Jim was very helpful in my new lease. He was readily available for questions and spent time reviewing the new features on the car. Thank you, Ron
I have purchased many cars from Metro, but working with Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach to sales and he was very knowledgeable about the cars I was interested in. Both Chris and Jim were very helpful throughout the car buying process and dealt with me fairly and with respect. It was a pleasure working with both of them.
The best people to work with and great customer service. I’ve been going to Metro for over 25 years and always a pleasant experience.
I went in knowing the car I wanted and the staff worked with me to make sure that it was ready to go for a decent price.
Excellent Certified Used selection Great service from Mike Ferrett whom I had dealings with in the past. He knows what I like. Dan Schneider helped as well.
Ramona was great to work with. Very well-informed, very professional, and very personable. She really knew all about the Rav 4, the various models, and the various packages available and explained them to us. She also did a great job orienting us to the technology in the car we bought. We would definitely come to her again and recommend her to others.
Both the Sales Agent, Michael Ferrett, and the Finance Manager were extremely helpful in ensuring I take home my desired car in a fast manner. I truly appreciate their assistance and ability to work around my busy schedule and restrictions of the current pandemic.
Very nice staff and the sales person was not pushy at all. Great selection and prices. Was in and out in an hour with my car.
Very friendly and inviting dealership. Ken was very knowledgable and we felt very comfortable asking questions. Glad we chose Metro for our new truck. Awesome service!
I have been with Toyota for a few years now and have always enjoyed there service.. This time. I was not very happy.. When I left the shop and got on the highway I saw my front hood shaking..when I got to a store parking lot I saw my hood was not shut all the way..thank goodness it did not open all the way on the highway..
They were understanding of my needs and find me the perfect fit. I highly recommend them. They make you feel like you are part of a family
Outstanding! Professional! Personable! Clean! There aren't enough positive adjectives to describe this dealership. It was fantastic working with Tony Overman! He is a sales person with exceptional knowledge, experience, skill and patience due to numerous questions. There was no pressure involved in this transaction. It is always nice when the owner, Barry Greenfield, introduces himself to customers, too. That's the way I like to do business on a personal basis. Congrats to Tony on getting a 5 STAR review. Yes, I'll sing his praises and Metro Toyota's to all. Thank you!!!
Excellent service. Tony has leased many cars to my family and I am just another one who had an amazing car buying experience. With everything going on in the world, it is wonderful to have a comfortable, no pressure experience with leasing my first car.
I drove about 80 miles ones way because they had the best price of any dealer within 100 miles of my address. Great used car sales team. And got us in and out in no time.
Was really GREAT Thank you Toya, for help us ! Edgar was a really good seller ! And everybody in all departments. Thank you always ! BLESSINGS ! 🤗♥️T
The best service I’ve ever received from a car dealership. Hands down, they made the process easy, streamlined and quick. Couldn’t have asked for a better team to work with each were so knowledgeable. Sam is the best!
Metro Toyota was awesome to work with. They did not pressure me and really went the extra mile to work with me through the process of buying my beautiful car.
My experience with them began online. We talked for 2 days and worked out a deal from that. Upon entering the very clean establishment, We were greeted with pleasantries and I asked for Chris who was handling the sale online. He introduced me to Robert who took care of all the details. Everyone was very helpful and I could not of asked for more. Robert our salesman was 100% professional and courteous. They did not have my truck at the time of signing as it came from another dealer. Within 2 hours they called and had my truck cleaned, filled and ready to go. I don't often post positive reviews like most. They earned this review and would tell a friend to visit them.
Was a great experience working with Robert, very professional and sweet. He knows a lot about the cars and is very good at explaining how things work.
From the moment I walked in the door and was greeted by Ken Kanopka until the papers were signed the buying experience was courteous, professional friendly and Ken was very informative about the product. I was also assisted by Barry Greenfield, outstanding and Chad Higgins. Excellent dealership and again Ken was great.
Metro Toyota is the best place to buy a car. Chad, Anastasia and the rest of the crew care about their store and the customers.
This is an outstanding dealership. I have been a client for many years and have never been disappointed with any aspect of either the sales or service departments. Everyone is extremely professional, courteous, kind and helpful. They go out of their way to make their clients feel welcome a d comfortable. There are no high pressure tactics, just good, kind and honest people and that is why clients reccomend this dealership to their friends.
Chris and Robert were wonderful. We had a less then favorable experience with our local Toyota dealer. When we called Metro Toyota they went out of their way to see us and spend time with us, even though it was the end of the month and end of their current promotion, making them extremely busy. Metro is further away, but they are more then worth the drive. Robert took excellent care of us, and made sure we got the exact truck we were looking for. He treated us as friends, as if we had done business together for years. It was a truly great experience, which I know we can expect to have again there, with our future vehicle purchases. Everyone from Taylor and the other lovely ladies who answer the phone, to our loan officer/business manager Dawn, were helpful and kind. We never felt pushed or talked down to. We can't say enough how happy we are with our purchase and the superb service we received at Metro Toyota.
Friendly and efficient, would recommend to a friend or family. Service representatives were great too, offered flexible times and informed us every step of the way
I had given my vehicle for repairing the headlight issue. I got my vehicle returned without getting the issue resolved. When I again approached for repairing the issue, they straight away declined the request and said they cannot repair it anymore. This issue came up with my vehicle purchase and thus I expect it to get it resolved. They even did not show any curtsey to check if they have correctly addressed the issue. Upon asking the reason why it can't be repaired, they simply said they do not know. Hearing about the TOYOTA services and keeping those in mind, I have purchased the vehicle but I am experiencing totally opposite which is totally disappointing.
Quick buying process. I contacted the dealer and got an instant response about the truck I wanted. They placed a hold on the truck so no one could drive it. I came a day later drove it and purchased it.
Aaron was extremely kind, helpful, patient, and professional during my buying experience. He is very approachable, friendly, and easy to talk to. He answered all my questions and walked me through everything. I highly recommend him if you're looking to buy a Toyota! Thank you Aaron!
We had an awesome experience this is or first Toyota and heard so many good things about the Rav 4 we would like to thank everyone at Metro Toyota for a great first experience. Thank You the Greenwoods
Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days.
We purchased a used 2020 Toyota Yaris from Metro Toyota in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody there was working as a team and helped us in one way or another throughout the buying process it was Gary Capper, “Cap,” that made our experience flawless. We arrived 10 minutes before they opened and Cap was waiting for us. He allowed us to test-drive the car and explained all the key features often accented with humor. Once we committed to the sale Cap steered us through the buying process, first by taking us to the financing department. Metro Toyota’s interest rate came in a few points better than our credit union and we settled on a good monthly payment for a 36 month loan. After financing Cap made sure the car was cleaned and topped off with fuel for our trip back to Pittsburgh. At no time did we feel any pressure from Cap. He never hurried us and allowed us time to discuss a few things in private and answered all the questions we posed. His depth of knowledge about all aspects of the automobile and purchasing process is without equal. If you are in the market for a used car (or a new vehicle) give Metro Toyota a try. But most importantly, ask for Gary Capper. Cap won’t steer you wrong!
Definitely a very helpful person, answered all the questions we had. Was very nice and are so fed very quickly. When we bought it he showed us the interior and helped connect my phone
Suzi Loree, Jeremy McClish, and Chris Ollar were great to work with. In and out within 2.5 hours pain free including the test drive. The owner and staff also went out of their way to make us feel welcome, and they gave the impression they were genuinely excited for us to be there.
Hassle free. The team knew what we wanted and got the job done! Fast and friendly! It was by far the best buying experience I have ever had in a dealership.
Terry was extremely helpful and friendly. Was not planning to make a final decision this afternoon, but getting the best deal we could at this time, we made the decision to accept the offer. Thanks Terry!
*Must finance through TFS to receive finance cash. Not all customers will qualify.
Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 216-267-7000 or by visiting us at the dealership.
*Price excludes $250.00 documentation fee.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.